GENERAL TERMS AND CONDITIONS OF SALE
BCIT Formation SASU
Single-member simplified joint-stock company with share capital of €1,000
Registered office: 33 RUE DES CHARMES, 16110 PRANZAC
RCS Angoulême 912 443 876 - VAT No. : FR79912443876
Training organisation registered under activity declaration number 75160137016 with the Prefect of the Nouvelle-Aquitaine region.
(Version updated on 20 April 2026)
Article 1 – Purpose, definitions and scope
- Purpose: These general terms and conditions of sale (hereinafter the “Terms and Conditions”) govern all contractual relationships between BCIT Formation SASU (hereinafter “BCIT Formation”) and its Client for any training service.
- Client: Any natural or legal person ordering a training service.
- Participant: The natural person who attends the training course.
- Inter-company Training: Training from the BCIT Formation catalogue, delivered on our premises or those of our partners, bringing together Participants from different companies.
- In-company Training: Tailor-made training delivered for a Client, on its premises or in dedicated premises.
- Digital Training (E-learning): Training accessible remotely via a platform (LMS), in synchronous mode (virtual classroom) or asynchronous mode (pre-recorded modules).
- Scope: Any training order implies the Client’s unconditional acceptance of, and full adherence to, these Terms and Conditions, which prevail over any other Client document, including any general terms and conditions of purchase.
Article 2 – Contractual documents and order of precedence
The training contract consists of the following documents, in descending order of precedence:
1. The Special Terms and Conditions:
The quote or commercial proposal accepted by the Client.
2. These general terms and conditions of sale.
By signing the quote or issuing a compliant purchase order, the Client acknowledges having read and accepted these Terms and Conditions in full.
Article 3 – Order process
- Proposal: Based on the Client’s request, BCIT Formation prepares a commercial proposal and/or a training agreement (the "Special Terms and Conditions"). Unless otherwise stated, this proposal is valid for thirty (30) days.
- Confirmation: The order is considered firm and final upon receipt by BCIT Formation of the quote or agreement duly signed and bearing the Client’s company stamp, or of a formal purchase order referring to the proposal.
- Deposit: Unless otherwise agreed, a deposit of 30% of the total amount including tax is required upon order to definitively confirm registration.
Article 4 – Financial terms
- Prices: Training prices are stated in euros excluding tax (€ excl. VAT) and are subject to the applicable VAT rate. They include teaching costs, training materials and access to the platform where applicable. The Participant’s travel, accommodation and meal expenses are not included unless expressly stated in the proposal.
- Invoicing: The balance is invoiced at the end of the training course. Any training course that has begun is payable in full.
- Payment: Unless otherwise provided, invoices are payable by bank transfer at thirty (30) days end of month. No discount is granted for early payment.
- Late payment penalties: In accordance with the law, any late payment automatically triggers late payment penalties calculated on the basis of the ECB refinancing rate plus 10 percentage points, as well as a fixed recovery charge of €40.
Funding by an OPCO: If the Client benefits from funding by an Opérateur de Compétences (OPCO), the Client is responsible for:
- Submitting the funding request before the start of the training course and ensuring that it is successfully completed.
- In the event of partial funding by the OPCO, the remaining balance will be invoiced directly to the Client.
- In the event of non-payment by the OPCO, for any reason whatsoever, the Client remains liable for the full cost of the training course and will be invoiced for the corresponding amount.
Article 5 – Cancellation, postponement and replacement
Any request for cancellation, postponement or replacement must be notified in writing.
A. At the Client’s initiative:
Cancellation: In the event of cancellation, compensation is due according to the following scale:
- Cancellation notified more than 15 working days before the start of the training course: no penalty. The deposit paid is refunded.
- Cancellation notified between 15 and 7 working days before the start of the training course: 50% of the total training amount is due.
- Cancellation notified less than 7 working days before the start of the training course: 100% of the total training amount is due.
- Absence or withdrawal: Any absence not justified by an event of force majeure or any withdrawal during the training course will not give rise to any refund. The service is payable in full.
B. At BCIT Formation’s initiative:
- BCIT Formation reserves the right to postpone or cancel a training course, in particular if the number of Participants is insufficient. In this case, any sums already paid are refunded in full or, at the Client’s option, postponement to a later session is offered. No other compensation may be claimed.
C. Replacement:
- The Client may replace one Participant with another, free of charge, up to the day before the training course, provided that the new Participant meets the necessary prerequisites.
Article 6 – Training arrangements and Qualiopi compliance
As a Qualiopi-certified training organisation, BCIT Formation undertakes to:
- Prerequisites: Clearly communicate the prerequisites required for each training course. The Client is responsible for ensuring that the Participants meet them.
- Access: Provide the Participant, before the start of the training course, with a detailed programme and all practical information (invitation, schedule, venue or connection link).
- Assessment: Carry out assessments of acquired knowledge during and/or at the end of the training course. A certificate of completion will be issued to each Participant.
- Satisfaction: Measure Participant satisfaction at the end of the training course.
- Complaints: Make available a complaints handling procedure, accessible on request.
Article 7 – Client obligations and cooperation
The Client undertakes to provide BCIT Formation, within reasonable timeframes, with all information and documents necessary for the proper performance of the service. For in-company training courses, the Client undertakes to provide Participants with the material resources (equipped room, internet connection) that comply with the technical prerequisites communicated by BCIT Formation.
Any delay or failure by the Client to comply with its cooperation obligations may result in postponement of the service schedule, without BCIT Formation incurring any liability.
Article 8 – Digital training courses (e-learning)
- Access: Access to the e-learning platform is managed through personal, confidential and non-transferable credentials. The Client guarantees that its Participants comply with this confidentiality obligation.
- Access period: Access rights are granted for the period specified in the commercial proposal.
- Technical prerequisites: The Client must ensure that Participants have suitable IT equipment and internet access. BCIT Formation cannot be held liable for any technical failure on the Client’s side.
- Payment terms: Due to their digital and immediately accessible nature, 100% online training courses (asynchronous) are payable in full upon order and are non-refundable once access has been opened.
Article 9 – Liability
BCIT Formation is bound by a best-efforts obligation and not by an obligation to achieve a specific result. Its liability may only be incurred for proven fault directly attributable to it.
In any event, BCIT Formation’s liability is capped at the total amount excluding tax of the service in relation to which the dispute arose. This clause does not apply to bodily injury.
Article 10 – Intellectual property
- Training Materials: All training materials, whatever their form (paper, digital, video, etc.), are the exclusive intellectual property of BCIT Formation. They are provided to the Client for strictly personal and internal use. Any reproduction, modification or disclosure to third parties is strictly prohibited without BCIT Formation’s prior written consent.
- Specific Deliverables: The economic rights in deliverables specifically produced for the Client as part of tailor-made training are assigned to the Client after full payment of the price. It is expressly agreed that the know-how, methods and tools specific to BCIT Formation and used to perform the services remain its exclusive property. This assignment of rights in specific deliverables does not entail any assignment of rights in that know-how.
Article 11 – Confidentiality
Both Parties undertake to keep confidential any economic, technical or commercial information and documents concerning the other party to which they may have access during performance of the contract.
Article 12 – Personal data protection (GDPR)
BCIT Formation, as data controller, undertakes to comply with the applicable regulations (GDPR and the French Data Protection Act).
- Purposes: Participants’ personal data is collected for the following purposes: administrative management of registrations, educational follow-up, sending invitations and certificates, invoicing, and training assessment.
- Legal basis: Processing is necessary for the performance of the training contract.
- Retention period: Data is retained for the duration of the contractual relationship, plus applicable statutory limitation periods.
- Data subject rights: Participants have the right to access, rectify, erase and port their data. They may exercise these rights by contacting BCIT Formation at dpo@bcit.fr.
Article 13 – Business references
The Client authorises BCIT Formation to include its name and logo among its business references, including on its commercial documents, website and social networks. The Client may object to this use at any time by simple written notice (email or post). Such objection will apply only for the future.
Article 14 – Non-solicitation of personnel
Each party undertakes not to solicit away or hire, directly or through an intermediary, any employee of the other party who participated in the performance of the contract, throughout its term and for twelve (12) months following its termination. In the event of breach, the defaulting party undertakes to pay the other party compensation equal to twelve months of the last gross salary of the employee concerned.
Article 15 – Force majeure
Neither party may be held liable for delay or failure to perform any of its obligations under the contract if such delay or failure is the direct or indirect effect of an event of force majeure, as defined by French case law.
Article 16 – Governing law and jurisdiction
This contract is governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing this, exclusive jurisdiction is granted to the courts of Angoulême, notwithstanding multiple defendants or third-party proceedings.